Provider growth · 5 min read
Why BubsBookings does not charge providers for leads
Learn why customer inquiries, provider replies, and quotes are free, and exactly when provider plan fees apply.
Published · Updated · BubsBookings Editorial Team
A conversation should not become a surprise bill
BubsBookings does not charge a provider when a customer sends an inquiry, when the provider replies, or when a quote is sent. A customer can ask questions or decide that the service is not the right fit without creating a lead fee for the business.
- ✓Receive a customer inquiry for $0
- ✓Reply and continue the conversation for $0
- ✓Send or revise a quote for $0
- ✓Decline an unsuitable request for $0
Provider fees are tied to the plan and paid booking
Starter costs $0 per month and uses a 10% BubsBookings platform fee with a maximum of $200 per booking. Pro costs $9.99 per month after any eligible trial and uses a 6% BubsBookings platform fee with a maximum of $100 per booking. The platform fee is calculated from the paid service price; Stripe processing costs are separate and shown when Stripe finalizes the charge. A customer pays a separate $2.99 BubsBookings service fee at checkout, but requesting a service, chatting, or accepting a quote does not itself create that checkout charge.
- ✓Starter: $0 per month and a 10% platform fee with a maximum of $200 per booking
- ✓Pro: $9.99 per month and a 6% platform fee with a maximum of $100 per booking
- ✓No separate charge for inquiries, messages, or quotes
- ✓Current prices and terms remain visible on the pricing page
Providers keep control before accepting work
Review the requested service, timing, location, and available customer details before accepting. Ask useful questions in the BubsBookings conversation and send a custom quote if the scope changes. If the request is not a fit, decline it without paying for the exchange.
Judge marketing by completed work, not raw leads
A high number of inquiries can look impressive while producing little revenue. Track accepted bookings, completed jobs, repeat customers, and the amount remaining after business costs and plan fees. BubsBookings is designed so an unanswered or unsuitable inquiry is not itself a provider expense.
- ✓Completed paid bookings
- ✓Net provider earnings
- ✓Repeat-customer activity
- ✓Time spent qualifying requests
Keep the conversation free
Compare Starter and Pro, including every current monthly price, booking fee, feature, and trial term.
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